Sales Conditions

2. BY FAX: (905) 627-1729

3. BY PHONE: (905) 628-6641

*during business hours (see contact info)

*Prepare a list of items (catalogue number and price are needed for quick computer input) beforehand to save you time.

4. BY WEB: www.damseeds.com

*For quick order processing, be sure to include your customer number (the 5 or 6 digit number on the address label by your name).

PAYMENT METHODS:

All orders must be paid before shipping; we have no terms of credit.

Payment may be made by:

1. Cheque (we reserve the right to delay shipment of order until the cheque clears the bank). Cheques are cashed upon receipt of order. No Post-dated cheques. For store purchases: Orders under $250.00 - Cash, credit card, or cheques with valid ID. Orders over $250.00 we accept cheques only from customers in good standing for more than 2 years.

2. Money order

3. Credit card: VISA or MasterCard We do not accept paypal as we are still unhappy with the percentage of sales that Paypal demands from its clients. If your credit card is declined, we will contact you.

*If any order remains unpaid for longer than 7 business days, we will considered it unwanted and we reserve the right to cancel it.

LARGE ORDER DISCOUNT:

5% may be deducted from orders where the seed portion is over $350.00 if paying by cheque or money order, 3% if paying by credit card. Discount is applicable to catalogue pricing only.  It does not apply to specially priced or quoted items.

Discount applies to seed only and is applied before taxes on sub-total. Discount doesn’t apply to hardgoods, grass seed, greencrops/groundcovers, rootstock, onion bulbs, garlic bulbs, or glad bulbs.  Discounts cannot be made through web orders and will be done for you by our invoicing dept.  Discount is applicable to catalogue pricing only.  It does not apply to specially priced or quoted items.

DOLLAR VALUE CHANGES:

Due to the Canadian dollar fluctuation, we reserve the right to adjust the prices listed in this catalogue, especially for larger sizes. Please ask for a price quote on larger quantities.

SERVICE CHARGES:

Please be aware of your financial situation when placing an order.

Any cheque returned to us from the bank will be subject to our $10.00 handling charge, as well as the bank's service charge. Any outstanding accounts will be subject to 2% interest per month on the balance owing.

 

USA ORDERS:

Please be advised that due to USA import regulations, we are required to include a Phyto-Sanitary certificates and Germination Analysis with all orders before we are allowed to export seed orders. These certificates would cost our customers up towards $100.00 per order. We do not want to charge our customers for this. Therefore, we are not shipping orders into the USA using Phyto-Sanitaries. As a result, we are also not mailing catalogues into the USA.

However, if you still would like to order from us, and you have a Canadian address we can ship to, we can process your order without any difficulty. If this is not possible, you can obtain an import permit to ship seed into the USA. Please visit http://www.aphis.usda.gov to obtain your permit.

Please note, if you choose to order from us, we cannot be responsible for orders not reaching their USA destination due to being held up at US customs. Also please note, the average cost for shipping to the USA is $15.00-$20.00. This may vary depending on the weight of your parcel. If you would like to know the cost, please request a quote.

We cannot ship grass seed, ground covers, broad beans, fertilizer, rootstock, onion bulbs, garlic bulbs, or some hardgood items into the USA.

If you are looking for another seed company to order from within the USA, we advise ordering seed from Johnny’s Selected Seeds of Maine.

 

GMO NOTE:

None of the products that we sell are Genetically Modified Organisms. It is a highly regulated industry and the products are not available to home gardeners or small market farmers. If your certification board needs assurances, a letter is available.

 

WINTER HOLIDAYS:

If you are gone for holidays during the winter, please notify your post office to hold your packages, or indicate when you would like us to ship your order. If a package is returned to us, there will be an additional shipping charge to resend the parcel along with the Canada Post Return to Sender Charge.

 

LIMITED WARRANTY :
We limit our warranty to the vitality and purity of seeds, to the full amount of the purchase price. William Dam Seeds Limited will not be responsible for damages arising from any breach of condition as to the variety, quality, or productiveness of any seeds, bulbs, or any other goods we sell; nor be responsible for the crop. We realize mistakes can be made, but in no case shall William Dam Seeds Limited be liable for more than the amount actually paid for the seeds, bulbs, rootstock, and other goods. We reserve the right to limit quantities ordered.

 

GROWING WARRANTY:
Seeds are living things that are subject to growing methods and conditions for their performance, therefore we cannot guarantee their results. If you have troubles germinating our seed within the year stamped on the package, please contact us so that we can help you with a solution. As gardeners ourselves, the germination rate and purity of the seed are of utmost importance to us. The germination rate and purity of our seed  exceeds the requirements set forth in the Canada Seed Act. It is our policy to notify you if a problem exists or develops with any particular lot of seed.

The seed that we sell is meant to be grown in soil or professional media, using good farming practices. We are not a source for seeds meant for human or animal consumption.

If you are not satisfied with any of the other goods that we sell, please contact us so that we can arrange to exchange or refund it within the year of purchase.

We have no authorized dealers.

Our prices and sizes are subject to change without notice.  Prices on this website are in effect until November 30 2013.  

The placing of an order signifies acceptance of these terms by the purchaser.

 

 

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