Sales Conditions

All orders must be paid before shipping; we have no terms of credit.

5% may be deducted from orders where the seed portion is over $350.00 if paying by cheque or money order, 3% if paying by credit card. Discount applies to catalogue pricing only, applies to seed only, and is applied before taxes on sub-total.  Discount doesn't apply to hardgoods, rootstock, onion bulbs, garlic bulbs, or glad bulbs.

 

Due to the Canadian dollar fluctuation, we reserve the right to adjust the prices listed in this catalogue, especially for larger sizes. Please ask for a price quote on larger quantities.

 

Please be aware of your financial situation when placing an order. Any cheque returned to us from the bank will be subject to our $10.00 handling charge, as well as the bank's service charge. Any outstanding accounts will be subject to 2% interest per month on the balance owing.

 

No returns without authorization. Any order returned to us will be subject to a 15% re-stocking charge. Seed returns accepted only within month of purchase, in good condition (may be subject to germination test) and with proof of purchase.

 

If you are claiming tax exemption, please enter your PST exempt number on your order or send a completed Purchase Exemption Certificate along with your order; otherwise tax is payable. See your Retail Tax Office for details.

 

As of Jan 2008, 5% Goods and Services Tax is charged on: all packets of Flower, Vegetable, Herb, and other Seeds; and on all other products listed in this catalogue. GST is also applicable to shipping charges. GST Exempt are: Bean, Pea, and Corn seed in quantities exceeding 5 Kg; all other Vegetable seeds in quantities exceeding 125 g; more than 2500 seeds if sold on a seed count basis, onion sets, and Garlic Bulbs.

We are required to collect 13% HST for NB, NL, & NS.

 

We do not ship to USA, due to USDA import restrictions or Internationally due to customs regulations.

 

We ship by Commercial Canada Post which we have found to be very satisfactory. If you would prefer to use another courier, please add their costs to the total of your order or provide your account number. Please add $6.95 to all orders for partial shipping and handling costs within Canada and $6.95 for all bulb and root stock orders. Due to increased oversize and bulk item Canada Post charges, please be sure to add oversize shipping charges where applicable. Orders to postal codes that require air lift will have additional charges. We begin shipping orders at the middle of January; after the new crop has been packaged. If you require any items earlier, please indicate this when placing your order. If you require your order to be shipped by a specific date, please write the date clearly on your order. During the peak season order processing takes longer than at other times of the year.  There may be a 3-4 week turnover for order processing.  Backorders will be shipped upon arrival of items. Bulb orders are shipped in spring after risk of frost in transit. Interior BC orders take 17 business days to ship. Winter Holidays: If you are gone for holidays during the winter, please notify your post office to hold your packages, or indicate when you would like us to ship your order. If a package is returned to us, you will pay for postage to re-ship it.

 

Pick up orders will be held for 7 business days after the customer is notified that it is ready for pick-up.  After 7 days, the order is considered unwanted and will be restocked for other use.

 

If you are gone for holidays during the winter, please notify your post office to hold your packages, or indicate when you would like us to ship your order.  If a package is returned to us, you will need to pay for postage to reship it.

 

Seeds are living things that are subject to growing methods and conditions for their performance, therefore we cannot guarantee their results. If you have troubles germinating our seed within the year stamped on the package, please contact us so that we can help you with a solution. As gardeners ourselves, the germination rate and purity of the seed are of utmost importance to us. The germination rate and purity of our seed exceeds the requirements set forth in the Canada Seed Act. It is our policy to notify you if a problem exists or develops with any particular lot of seed. If you are not satisfied with any of the other goods that we sell, please contact us so that we can arrange to exchange or refund it within the year of purchase.

 

We limit our warranty to the vitality and purity of seeds, to the full amount of the purchase price. William Dam Seeds Limited will not be responsible for damages arising from any breach of condition as to the variety, quality, or productiveness of any seeds, bulbs, or any other goods we sell; nor be responsible for the crop. We realize mistakes can be made, but in no case shall William Dam Seeds Limited be liable for more than the amount actually paid for the seeds, bulbs and other goods.

 

We reserve the right to limit quantities ordered.

 

We have no authorized dealers.

 

Our prices and sizes are subject to change without notice. Prices from the catalogue and online ordering system are in effect until December 1, 2010.

 

The placing of an order signifies acceptance of these terms by the purchaser.